If you're able to save your changes while browsing privately, it's safe to say this problem's being caused by the browser. Here's how to access incognito mode in some of the most commonly used web browsers: You can open a private window and check to see if the Save button on your invoice editing screen is working. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. It's possible this could have something to do with temporary internet files. If clicking the Save button doesn't do anything, I'd recommend checking your browser. After making the necessary changes, try selecting Save and see if you're able to save your updates. In the screenshot you've included, you'll notice there's a Save button on your invoice editing screen. I appreciate your detailed information and screenshot. Thanks for getting back with the Community, BCAaccounting. You can reply here again if you have more concerns about your invoices and how the accounts affect your books. In this case, we'll just want to make sure to enable it in your settings and ensure they are showing in your reports.Ī guide about enabling and using them can be found here: Use account numbers in your chart of accounts in QuickBooks Online.Īfter managing those invoices, I'll also add this article if you need help creating customer statements: Create and send customer statements in QuickBooks Online.
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